Frequently Asked Questions

No, our advice is completely free. You only pay the insurer for your chosen policy — no hidden fees or broker charges from us.

Yes, we can review your existing coverage and manage a smooth switch at renewal — or earlier if your policy allows. We make sure you stay protected every step of the way.

Every policy includes a 14-day cooling-off period where you can cancel your insurance at no cost. This gives you time to review the policy terms and ensure it meets your needs.

Of course. We assist new residents and expats daily, explaining local insurance rules and suggesting affordable, reliable cover to get you settled fast.

We provide a wide range of insurance options including home, car, health, business, travel, and life insurance. Our experts will help you find the right coverage for your specific needs.

You can get a quote by contacting us via phone, email, or through our website. We'll ask for some basic information about your needs and provide you with personalized options within 24 hours.

Yes, most policies can be adjusted to better fit your changing needs. Contact our team, and we'll help you make the necessary changes, whether it's increasing coverage, adding new items, or adjusting your deductible.

If you miss a payment, we'll contact you to help resolve the situation. Most insurers provide a grace period. We'll work with you to prevent any lapse in coverage and find a solution that works for your situation.

Premiums are calculated based on various factors including the type of coverage, your personal circumstances, the value of items being insured, and your claims history. We work with multiple providers to find you the best value.